Privacy policy


At The Festive Shop, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

Information We Collect

When you place an order or interact with our website, we may collect the following information:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information

  • Order details

We may also collect non-personal information such as browser type, device information, and website usage data to improve your shopping experience.

How We Use Your Information

Your information may be used to:

  • Process and deliver orders

  • Provide customer support

  • Send order updates and important notifications

  • Improve our website, products, and services

  • Share promotional offers or festive updates (only if you opt in)

Payment Security

All payments are processed through secure third-party payment gateways. We do not store your card or payment details on our servers.

Sharing of Information

We do not sell, rent, or trade your personal information. Your information may only be shared with trusted service providers such as shipping partners and payment processors for order fulfillment purposes.

Cookies

Our website may use cookies to enhance user experience, remember preferences, and analyze website traffic.

Data Protection

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

Your Rights

You may request access, correction, or deletion of your personal information by contacting us directly.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with updated effective dates where applicable.

Contact Us

For any questions regarding this Privacy Policy, please contact us at:

Email: support@thefestiveshop.com

Thank you for trusting The Festive Shop with your festive celebrations.