Terms of service

Terms of Service

Welcome to The Festive Shop. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website.

General

The Festive Shop provides festive gifting products, celebration essentials, hampers, and related items for personal use. We reserve the right to update, modify, or discontinue any part of the website or services at any time without prior notice.

Products & Pricing

We strive to display accurate product descriptions, images, and pricing. However, slight variations in color, packaging, or design may occur due to photography, screen settings, or product availability.

Prices are subject to change without notice.

Orders

We reserve the right to refuse or cancel any order if fraud, unauthorized activity, or pricing errors are suspected. Once an order is placed, you will receive an order confirmation subject to payment verification and product availability.

Shipping & Delivery

Delivery timelines are estimated and may vary depending on location, courier delays, festivals, weather conditions, or unforeseen circumstances. The Festive Shop is not liable for delays caused by third-party shipping providers.

Returns & Refunds

Please refer to our Return & Refund Policy for detailed information regarding returns, replacements, and refunds.

Intellectual Property

All content on this website including logos, images, designs, graphics, text, and branding belongs to The Festive Shop and may not be copied, reproduced, or used without permission.

User Conduct

You agree not to misuse the website, attempt unauthorized access, transmit harmful content, or engage in fraudulent activity while using our services.

Privacy

Any personal information shared with us is handled securely and in accordance with our Privacy Policy.

Limitation of Liability

The Festive Shop shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

Contact Information

For any questions regarding these Terms of Service, please contact us at:

Email: support@thefestiveshop.com

Thank you for choosing The Festive Shop and being part of our celebrations.